GM Energy Home System 35.4 kWh
GM Part #99999916
About this product
The GM Energy Home System is the complete solution to charge your GM EV, store your own energy, and unlock the bidirectional capabilities of the GM Energy PowerShift Charger to enable your V2H-capable GM EV to supply backup power to your properly equipped home during an outage. Please note: All charging requires a circuit suitable for the heavy-duty, continuous load of charging. Speed of charging may vary based on vehicle type, battery condition, input voltage, vehicle settings and outside temperature. Over-the-air (OTA) software updates may be necessary for additional functionality and convenience features in the future. Visit here for GM Privacy Statement - https://www.gm.com/privacy-statement. **Available on select Apple and Android devices. Service availability, features and functionality vary by vehicle, device and the plan you are enrolled in. Terms apply. Device data connection required. Actual images and features may vary and are subject to change. ******Level 2 charging requires professional installation. Actual rates will vary based on battery condition, output of charger, vehicle settings, and outside temperature. See vehicle's Owner's Manual for additional limitations. *Anticipated V2H-capable GM EVs listed here - https://gmenergy.gm.com/support/faqs. Some eligible 24MY EVs will require a dealership or over-the-air update to enable V2H capability. ***Actual production will vary. The GM Energy PowerShift Charger and GM Energy V2H Enablement Kit shown requires an adequately charged V2H-capable GM EV, a properly equipped home, and proper grid interconnection. Weather conditions, life of the battery, vehicle variation and usage, and other external factors may impact the capability and duration of power supply. Depending on a residence’s power needs, certain appliances, utilities and circuits may not be powered during an outage. *******Adding a utility rate plan is not available when using the GM Energy PowerShift on its own. To access this feature, the GM Energy PowerShift must be utilized with the GM Energy V2H Enablement Kit and optional GM Energy PowerBank. Enabling Time of Use operational mode requires the use of the GM Energy PowerBank. ****The GM Energy Storage Bundle shown requires a fully charged and properly equipped PowerBank, and proper grid interconnection. The U.S. Energy Information Administration (EIA) estimates average daily home energy appliance usage to be 30 kWh. Weather conditions, life of the battery, PowerBank usage and other external factors may impact the duration of time. *****Power output will be limited by inverter settings. Please see GM Energy Inverter specifications for more details. Power supply may be interrupted. It is not recommended that the following be powered with the GM Energy PowerShift Charger and V2H Enablement Kit: medical devices. GM is not responsible for third-party electrician work. Charge rates shown are provided as 'up to' values, actual charge rates will vary based on battery condition, output of charger, vehicle settings, outside temperature and other conditions. See the vehicle’s Owner’s Manual for additional limitations. Discharge capabilities are only available when the GM Energy PowerShift Charger is paired with the GM Energy V2H Enablement Kit and compatible GM EV.
PRODUCT DOCUMENTS: User guide, warranty, and specifications documents are available at https://gmenergy.gm.com/support/customer-resources
WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
- Capture and store power from the grid or compatible solar panels for later use when utility costs spike or in case of a power outage
- Lets your Vehicle-to-Home capable GM EV* provide power to your properly equipped home*** during blackouts.
- When paired with the GM Energy Home Hub & Inverter, the GM Energy PowerBank 35.4 kWh can provide up to 20 hours of backup time running an average American home**** when properly equipped
- 11.5 kW max charge/discharge power on grid; 9.6 kW max charge/discharge off grid*****
- Track and manage your home energy flow directly from your mobile phone**
- GM Energy PowerShift Charger features fast level 2 EV charging with bidirectional energy flow capability during an outage******
- The Home Hub controls your home's personal energy grid, allows disconnection from the public grid, and distributes backup power between appliances and systems
- The Inverter converts DC power from your V2H-capable GM EV*, GM Energy PowerBank and solar panels into AC power, the type of current found in the grid and used in your home
| Part No. | Part Description | Quantity |
|---|---|---|
| 24067708 | GM Energy PowerShift Charger | 1 |
| 24062979 | Hub | 1 |
| 24062876 | Inverter | 1 |
| 99999907 | GM Energy PowerBank 35.4 kWh | 1 |
General Motors Energy LLC ("GM Energy") warrants that the Product(s) listed below will be free from defects in design, materials, and workmanship during the applicable Limited Warranty Period. This warranty is subject to the terms, conditions, limitations, and exclusions outlined in the full Limited Warranty.
This coverage does not apply to defects resulting from improper installation, misuse, unauthorized modifications, or failures of third-party components not attributable to GM Energy. Additional rights may be available under applicable state laws.
To review the complete warranty terms and conditions, please visit: https://gmenergy.gm.com/support/customer-resources
Frequently Asked Questions
Home Energy Consultants are here to help. Connect 1:1 and get personalized advice on products, installation and savings options. Book an appointment now - https://gmenergy.gm.com/energyappointment/s/
Vehicle-to-home (V2H) or bidirectional charging enables energy to flow in two directions. Not only does it send energy from your home to your EV for charging (unidirectional)—it also enables you to send energy from your V2H-capable GM EV* back to your home when the grid is down (bidirectional), providing you with a brilliant new source of backup power.
The GM Energy PowerShift Charger and GM Energy V2H Enablement Kit shown requires an adequately charged and properly equipped GM EV having bidirectional charging capabilities, a properly equipped home, and proper grid interconnection. Some eligible 24MY EVs will require a dealership or over-the-air update to enable bidirectional charging. Weather conditions, life of the battery, vehicle variation and usage, and other external factors may impact the duration of power supply. Power supply may be interrupted. It is not recommended that the following devices be powered with the GM Energy PowerShift Charger and V2H Enablement Kit: Medical Devices.
Communications such as physical letters, email and in-vehicle notifications may be sent to you as appropriate and required for the software updates. For an over-the-air (OTA) update, you will be notified in your vehicle via the touchscreen and can select “Learn more” on the update screen when offered. This will provide update release notes about the improvements included in the update.
By having your GM Energy products professionally installed by one of our preferred installation providers, you can rest assured that the equipment is installed properly, professionally and with the right permits. The preferred installer will help ensure your system is operating as intended to power your V2H-capable GM EV*.
After installation and commissioning, your system should appear in your vehicle mobile app. If your system is not showing in the app after 24 hours, you can manually add it by tapping your profile avatar->add product->GM Energy.
You can enable Automatic Backup Power for your V2H-capable GM EV* by navigating to your GM EV Dashboard -> Charge Management -> Home Location Settings. Charge Management for your V2H-capable GM EV can also be accessed from your GM Energy Dashboard.
You can add your rate plan from your GM Energy Dashboard->Settings->Utility Rate Plan. Once your rate plan is set up, you can utilize the Time of Use operational mode******* with your GM Energy PowerBank to help you reduce your energy costs.
Your GM Energy mobile tools** will be your first stop for device performance and support. Additionally, there will be live technical experts available for you to call during business hours who can perform remote diagnostics. If further support is needed, you can schedule a trained technician to visit your home and perform necessary troubleshooting and repairs. Additional charges may apply.
If your installer damages the equipment, they will be able to contact EV Concierge to order a replacement. You may also contact EV Concierge directly at (833)64POWER, either for installer damage or equipment delivered damaged.
There are several troubleshooting tools available to you - check your vehicle mobile app for any error notifications, reference the troubleshooting information available in the user manual, and confirm whether your vehicle is able to charge on other chargers, if possible. For further support, call EV Concierge at (833)64POWER.
Reference the troubleshooting information available in the user manual and check your vehicle mobile app** for any error notifications. If further support is needed, call EV Concierge at (833)64POWER.
To initiate a return or cancellation, contact EV Concierge at (833)64POWER (833-647-6937). If your product has not yet shipped, you will not be charged. If your products have already shipped, all products in the purchase must be returned in order to initiate a refund and a restocking fee may be applicable. Visit here for full return policy - https://gmenergy.gm.com/terms-conditions
You will have 14 days from when you receive the product. After these 14 days, returns will not be accepted. Visit here for full return policy - https://gmenergy.gm.com/terms-conditions
EV Concierge will provide you with instructions. They will schedule a pickup with the appropriate carrier (FedEx or R+L Carriers) based on the product size. You will be emailed a shipping label to print, if needed. Visit here for full return policy - https://gmenergy.gm.com/terms-conditions
Once the product is returned and we have verified that the product is unopened and still in sellable condition, GM Energy will issue a refund (minus applicable restocking fees) within 30 days of receiving the product. The restocking fee is 15% of the purchase price. Any pending credit card authorizations will be removed from the card on file. Visit here for full return policy - https://gmenergy.gm.com/terms-conditions
GM Energy products are not eligible for returns if the box is opened. Visit here for full return policy - https://gmenergy.gm.com/terms-conditions
You will receive an email invoice from GM Energy with your confirmation details. Visit here for full return policy - https://gmenergy.gm.com/terms-conditions